Overview
DealHub runs on 4 separate environments, hosted in data centers in Europe and the United States. Each DealHub account belongs to one environment, and your CRM must point to that same environment so that data syncs correctly between the two systems. This article explains the available environments and how to identify the one your account uses. Use this information before you configure the environment in your CRM.
Available Environments
Environment | Data Center | Environment URL |
|---|---|---|
EU1 | Europe | service-eu1 |
EU2 | Europe | service-eu2 |
US1 | United States | service-us1 |
US2 | United States | service-us2 |
How It Works
DealHub assigns your account to a single environment during onboarding.
Your CRM includes an environment setting that tells it which DealHub environment to connect to.
You must set this value manually to match your account environment.
How to Identify Your Environment
Contact your Customer Success Manager (CSM) and or open a support ticket to ask which DealHub environment your account runs on.
You can also check the DealHub URL you received during onboarding. The URL includes the environment name, for example, service-eu1.
Next Step
After you identify your environment, follow the setup article for your CRM: